EU VAT & Shipping
We have opted to ship orders to our EU friends and neighbours using a DDP (delivered duty paid) service which should mean hassle free delivery to your door. We're doing that by collecting the VAT depending on the VAT rate in your country when you place your order and charging the additional customs clearance fees as part of the shipping. Currently we are only using DPD for this service but expect to bring Parcelforce online over the next 5 to 10 days. Thank you for your patience so far and for the encouragement we have received to follow this process.
Visitors to the premises in which Games Lore Ltd are based will continue to be required to wear masks during visits (except where medical exemptions are appropriate). Our staff will wear masks for the duration of your visit.
Our Click and Collect service is operating but please place and pay for orders in advance.. To place a Click and Collect order select Collection from the Region dropdown box during checkout and it will avoid postal charges for you. We have a table and a sanitation station just inside the door and your order will be placed there for you. Our staff will also wear a mask during your Collection to minimise the risk. Feel free to stop for a short chat but please maintain 2m distancing to reduce any risks of transmission.
We thank you for your co-operation and hope that everyone, wherever you are in the world stays safe and well through this situation and if you are not that fortunate that you are able to access the healthcare you need.