Telford, where we are based is now in Tier 2 measures and New National restrictions will come into effect on the 5th November 2020. We will remain open and we are anticipating that order processing operations will remain largely unaffected.
Our Click and Collect service will continue to operate but orders must be placed and paid for in advance and masks will be required during the brief collection process. To place a Click and Collect order select Collection from the Region dropdown box during checkout and it will avoid postal charges for you. We have a table and a sanitation station just inside the door and your order will be placed there for you. Our staff will also wear a mask during your Collection to minimise the risk. Feel free to stop for a short chat but please maintain 2m distancing to reduce any risks of transmission.
We have been notified by the couriers we use that delivery guides can now longer be guaranteed so your parcel may take a day or so longer than normal, no claim can be made for this. Also certain destinations and parcel shops in the EU are now closed - if you know your location is affected please don't order from us whilst these issues continue.
We thank you for your co-operation and hope that everyone, wherever you are in the world stays safe and well through this situation and if you are not that fortunate that you are able to access the healthcare you need.
In case you are concerned about the potential effects of COVID-19 and are looking for more details the websites we have highlighted to our Employees are the following: